Frequently Asked Questions
Everything you need to know about your high-fidelity audio journey.
Do you offer international shipping for high-end audio gear?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of the equipment.
What is your return policy for headphones and amplifiers?
We offer a 30-day return policy for most products. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Are the products sold on Addicted To Audio covered by warranty?
Absolutely. All electronics and accessories are covered by the full manufacturer's warranty. We only sell authentic products sourced directly from authorized distributors.
Can I test speakers or headphones before purchasing?
If you are near one of our physical showrooms, we highly encourage booking a demo session. For online customers, our detailed spec sheets and expert reviews help guide your choice.
What payment methods do you accept?
We accept all major credit cards, PayPal, and specialized financing options like Afterpay and Klarna to help you invest in your dream audio setup.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.