Returns & Exchanges
At Addicted To Audio, we want you to be completely satisfied with your high-fidelity equipment. We offer a comprehensive return policy for products in original condition to ensure you find the perfect sound for your lifestyle.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization (RA) number.
Pack Securely
Place the item in its original manufacturer packaging with all included accessories, manuals, and cables to avoid restocking fees.
Ship to Service Center
Affix the return label and ship the package to our designated service center using a trackable courier service.
Inspection and Refund
Once our technicians verify the condition of the electronics, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing